Privacy Policy

1. Introduction

RX Apartments respects your privacy and is committed to protecting any personal information you provide through our website, contact forms, WhatsApp, email, or other communication channels.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide when you contact us or submit an inquiry.

• Name
• Email address
• Phone number
• Preferred move-in date
• Number of guests
• Housing preferences or inquiry details
• Any other information you choose to share with us

We may also collect limited technical data such as browser type, device type, IP address, and general website usage information through standard analytics or website tools.

3. How We Use Your Information

We may use the information we collect to:

• Respond to your questions and inquiries
• Provide property information and availability updates
• Communicate regarding possible housing arrangements
• Improve our website, services, and user experience
• Maintain website security and prevent misuse
• Comply with legal obligations when necessary

4. SMS & WhatsApp Privacy Policy for RX Apartments

Last updated: May 2026

At RX Apartments, we value your privacy and are committed to protecting your personal information. This section explains how we collect, use, and safeguard information obtained through our communication platforms, including SMS, WhatsApp, email, and web-based contact forms.

Information We Collect

We may collect:

• Your name, phone number, and email address when you contact us
• Housing inquiry details, rental preferences, and application-related information you share during communication
• Message logs related to leasing, scheduling, maintenance coordination, payments, and tenant communication

We do not collect financial payment information directly through SMS or WhatsApp, and we do not use cookies for advertising purposes.

How We Use Your Information

Your information is used solely for:

• Responding to housing inquiries
• Coordinating tours, move-ins, and tenant communication
• Sending reminders, updates, or maintenance-related notifications
• Processing rental applications and housing coordination
• Internal administrative and record-keeping purposes

We do not sell, share, or rent your personal information to third parties.

Messaging and WhatsApp Use

RX Apartments may use SMS and WhatsApp to communicate with prospective tenants and current residents. Messages are transmitted through secure channels, and WhatsApp’s end-to-end encryption helps protect your data in transit.

Please avoid sending highly sensitive personal or financial information through SMS or WhatsApp. If needed, our team may direct you to a secure platform or communicate by phone or email.

Data Security

We take reasonable administrative, physical, and technical safeguards to protect your data against unauthorized access, loss, or misuse.

Only authorized personnel have access to communication records necessary for housing and operational purposes.

Data Retention

We retain communication data only as long as necessary to support housing operations, comply with legal obligations, resolve disputes, or maintain internal records.

Data Deletion Requests

You have the right to request that your personal data or communication records be deleted. To request deletion, please email [email protected] with the subject line “Data Deletion Request.”

We will review and process your request within 30 days, unless retention is required by law or ongoing contractual obligations.

5. How We Share Information

RX Apartments does not sell your personal information.

We may share information only when necessary to:

• Respond to your inquiry or provide requested services
• Work with service providers that support website or communication functions
• Comply with legal requirements, lawful requests, or protect our rights

Any sharing of information will be limited to what is reasonably necessary.

6. Cookies and Website Analytics

Our website may use cookies, analytics tools, or similar technologies to improve performance, understand visitor behavior, and support website functionality.

These tools may collect general usage information, but they do not typically identify you personally unless you voluntarily provide personal information through forms or direct communication.

7. Third-Party Services

This website may link to or use third-party services such as WhatsApp, email providers, social media platforms, maps, embedded media, and website tools.

These third-party services operate under their own privacy policies and terms. RX Apartments is not responsible for the privacy practices of external websites or platforms.

8. Data Security

We take reasonable steps to protect the information you provide from unauthorized access, disclosure, misuse, or loss.

However, no website, platform, or electronic transmission is completely secure. While we aim to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to respond to inquiries, provide services, maintain records, comply with legal obligations, or resolve disputes when appropriate.

10. Your Choices

You may choose not to provide certain personal information, but this may limit our ability to respond to your inquiry or provide requested information.

If you would like to update, correct, or request deletion of information you have shared with us, you may contact us directly.

11. Children’s Privacy

This website is not intended for children, and RX Apartments does not knowingly collect personal information from children through this website.

12. Changes to This Privacy Policy

RX Apartments may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective once published.

Continued use of the website after updates are posted means you accept the revised Privacy Policy.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us:

WhatsApp: +1 (929) 9619-1922

Email: [email protected]